dewacash link Casino & Sportsbook Data Care

When you open an account on dewacash link and place your first market selection, we collect your identity, contact details, and payment method. This page describes what we collect when you use dewacash link and how we keep that data protected throughout its lifecycle. We are transparent about which processors we use, where your data may sit, and what rights you retain over your information on dewacash link.

Our data practices are built around three principles: minimising collection to only what we need, keeping your data in secure storage with encryption, and granting you access and deletion rights. We at dewacash link do not sell your personal information to third parties. We share data only with payment processors, compliance partners, and law enforcement when legally required. This document sets out those commitments and explains how we fulfil them.

Our service is available only where local law permits. Your data is subject to the laws of the jurisdictions where our operations sit and where you access dewacash link. If you have questions about how we handle your information, you can contact our data officer at any time via our support channels.

What We Collect and How We Use It on dewacash link

We at dewacash link collect your legal name, date of birth, email address, phone number, and home address when you register. During Know-Your-Customer (KYC) verification, we ask for a copy of your identity document (KTP, passport, or driving licence), a recent photograph of yourself, and a selfie holding your document. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We do not use it for marketing or profiling purposes.

When you deposit funds, we collect the payment method you select and the amount. We record this transaction in your account history indefinitely. We use this data to detect suspicious patterns—for example, repeated deposits followed by rapid withdrawals—and to prevent money laundering. Your payment details (card number, OVO account, e-wallet wallet) are never stored on our servers; instead, we pass them directly to our payment processor.

Payment Processing and Account Data

We work with licensed payment processors in Indonesia who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers via online payment, e-wallet, mobile banking, local payment. These processors hold your payment credentials in their own encrypted systems. We receive only a confirmation token from them after each successful transaction. We retain transaction records (date, amount, method, status) but never see or store your full payment details. Your payment processor's privacy policy governs their handling of your payment information.

Game Settlement and Account Ledger

We at dewacash link record every bet you place, every game outcome, and every balance change. This ledger is permanent and stored in encrypted form. We use it to settle disputes, audit account activity, and comply with regulatory requests. You can view your complete transaction history in your dewacash link account at any time. We retain this data for seven years after your account closes, as required by law.

Cookies, Contact, and Your Rights

We use cookies to keep you logged in to dewacash link and to remember your preferences. These are technical cookies only; we do not use tracking cookies to build advertising profiles. You can disable cookies in your browser, but this will limit the functionality of dewacash link. We at dewacash link do not set cookies that follow you across other websites.

We collect your support conversations (chat transcripts, email threads) and store them indefinitely. We use these to resolve disputes, train our support team, and improve our service. We treat these conversations as confidential and do not share them outside our operations team unless we are legally compelled to do so.

Data Subject Rights

You have the right to ask us what data we hold about you on dewacash link, to request a copy, and to ask us to correct inaccuracies.

Data Retention

We keep your account data for seven years after closure. Your KYC documents may be retained longer if required by law or to resolve disputes.

Data Deletion

You can request deletion of your account and associated personal data. We will erase it unless we are legally required to retain it for compliance reasons.

Our Commitments and How to Contact Us

We at dewacash link encrypt all data in transit using HTTPS and at rest using AES-256 encryption. We limit access to your personal information to team members who need it to perform their job. We conduct annual security audits and maintain cyber insurance. If we experience a data breach, we will notify you within 30 days and describe the scope of the breach and the steps we are taking.

Your data may be shared with compliance partners and law enforcement only when we receive a valid legal request. We at dewacash link do not share data with marketing companies, data brokers, or advertisers. If you are in a jurisdiction like Jakarta, Surabaya, Bandung, Medan, or Semarang and you have concerns about how we handle your data, you can contact our support team. We will respond within five business days.

If you have a dispute about our data practices, you may escalate the matter to our data protection officer. You also retain the right to lodge a complaint with your local data protection authority. We at dewacash link remain committed to transparent, lawful data handling. This privacy policy is effective as of its publication date. We will notify you of material changes via email and a notice on dewacash link.